Introducing Kofax ControlSuite 1.4

We use Kofax TotalAgility for invoice digitization to support the accounts payable operation and Process Director for invoice processing. Both products together help us achieve 80% touchless operation against all invoices received.

With Kofax, we’ve put an ecosystem in place that provides a very streamlined user experience where we're using Kofax OCR to read the commission statements, and with one click the team can disburse the money out to our agency partners. So it’s been a game changer.

Kofax TotalAgility for us is the starting point for all of our invoices. Everything that we process comes in through that. It’s fully integrated into our system. With the new Kofax process, we don't lose invoices anymore.

Kofax will be a key partner in that journey and automation. As we look to utilize OCR and NLP more and more within our journeys, it means we can free our frontline colleagues from laborious and repetitive tasks around analysis and spend more time working directly with the customer on-demand and servicing their needs.

Kofax offered a complete end-to-end platform that would make it easy to add new technologies over time, and they had an experienced and skilled local partner in CaptureDoc.

When I think about ‘working like tomorrow,’ we have to be innovative, we have to always be open-minded to new technology that’s out there. Otherwise, other people will discover it first and we’ll lose our edge.